Home Customer Services Important notifications Royal Mail Strike Action
Royal Mail Strike Action

The CWU has announced the intention to hold two national strikes during the coming weeks and as a consequence some delay to the collection, sorting, distribution and delivery of mail will be inevitable.  During this time we would like to request that our customers refrain from sending payments using the postal system. 

What alternate way can I pay my bill?

BACS
You will require our bank details, please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it  or call 0808 143 9191

Please send payment confirmation to This e-mail address is being protected from spambots. You need JavaScript enabled to view it   or fax to 01661 811067.

Credit Card 
Please call our payments line on 0808 1439191 – we do not charge for payment by card.

Direct Debit
You can save approx £44 per annum by choosing this method of payment. We are able to set up your direct debit over the telephone by calling 0808 1439191.

Barclays Cash/Cheque 
You are able to pay a cheque or cash over the counter at any Barclay’s branch throughout the UK, and will require our bank details, please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it  or call 0808 143 9191

Please send payment confirmation to This e-mail address is being protected from spambots. You need JavaScript enabled to view it   or fax to 01661 811067

We thank you for co-operation during this time, and should you have any queries please do not hesitate to contact our Payments Department at This e-mail address is being protected from spambots. You need JavaScript enabled to view it   or call 0808 1439191.