BNS Telecom offer a bespoke call logging solution allowing you to monitor inbound and outbound calls.

Call logging solutions provide comprehensive, customisable and easy to use reporting allowing you to identify any potential fraudulent or unusual use and give you fuller control of your calls throughout your business.

By choosing a package tailored for your business you can store a vast number of call data.

Features

- Store calls
- Collect call data
- Search calls
  - by date, day, time, group, extension, line, phone, CLI, DDI, cost, duration (including minimum and maximum)
- Generate custom reports
  - Automatic reporting sent to specific email
  - Cost reporting
  - Traffic analysis
  - Itemised calls
- Historic reporting
  - Allowing on screen viewing and export functionality to pdf, html, csv and word
- Live reporting
  - View real time call activity
  - View potential fraud activity with notifications
  - Notification via pop up on screen, sms or email

Call logging from BNS Telecom is a data reporting facility only. If you wish to record calls and store for future reference, please look at our Call Recording option.